We are your
business success partner
We make Caribbean shipping simple, transparent, and affordable
How it
works
Drop-offs
Bring your shipments to our Miami facility for fast, secure forwarding.
Pickups
We pick up your shipments in Miami so you can focus on running your business.
Bulk Shipments
Save more with expert packing, faster delivery, and competitive rates for large orders.
why businesses choose shipsmart
Flexible Miami-Based Partner
We’re strategically located and built for flexibility — whether you need fast drop-offs, scheduled pickups, or tailored shipping solutions, we adapt to the way your business operates.
5-Star Customer Support
Your time is valuable. Our dedicated team responds quickly, resolves issues on the spot, and ensures you’re never left waiting for answers or chasing down updates.
Focus on Increasing Your Profit
We’re more than a shipping provider — we’re a profit partner. Our solutions are designed to cut unnecessary costs, streamline your logistics, and boost your bottom line with every shipment.
THE BETTER
WAY TO SHIP
Compare how Shipsmart stacks up against other shipping companies in thre region.
Happy
SHippers
Quick
Answers
Everything you need to know before you ship with ShipSmart.
ShipSmart gives you a U.S. shipping address where your packages are received, logged, and managed in one place. From there, you can choose to ship packages directly or consolidate multiple packages into one shipment to save money. We then coordinate shipping, customs clearance, and delivery through our trusted partners and on-island agents.
Customers who choose to consolidate typically save 30–70% by consolidating multiple packages into one shipment instead of shipping each package individually. Your exact savings depend on the size, weight, and destination of your items, but consolidation is one of the most effective ways to reduce shipping costs.
Packages are usually logged into your account within 24 hours of delivery to our warehouse. During high-volume periods, it may take up to 48 hours. If your package still does not appear after 48 hours, you can submit a package inquiry through the app.
Packages may be held for up to 10 days free of charge while you prepare your shipment. After the free storage period, a $3.50 per day, per package storage fee applies. ShipSmart is not a long-term storage facility, so packages should be shipped or consolidated within this timeframe.
You can reach our team through WhatsApp, live chat, or email, whichever is most convenient for you. For the fastest support, we recommend using live chat or WhatsApp so our team can assist you in real time. You can also email us anytime at team@goshipsmart.com.
Still have questions?
Visit our Help Center for detailed guides, policies, and step-by-step support or reach out to our team anytime via WhatsApp, chat, or email.